Question 1

How do I donate equipment?

Accepted Answer

There are 2 options to donate equipment. One is to fill in a form on our website, located on the "Support Us" page. Once you are there, click on "Equipment Donations". Then, fill out the form with the requested information
 
The other way to donate equipment is to simply email us at medicalequipmentfoundation@gmail.com. Please put "Equipment Donation" in the subject line so that your email makes it onto our priority list. Let us know what kind of equipment you have, its relative condition, and a time and place convenient for inspection and pick-up.

Question 2

Can I donate equipment that is broken or missing pieces?

Accepted Answer

Unfortunately, we cannot accept equipment that is broken and/or damaged as we currently have no means of repairing the equipment. All equipment is inspected by an expert to ensure its safety and anything that does not meet these standards cannot be accepted.

Question 3

Who checks over the equipment?

Accepted Answer

We conduct quality checks over donated equipment before we accept it. However, we are not responsible for any issues that may arise from future use of the equipment once donated.

Question 4

How are recipients for equipment chosen?

Accepted Answer

Currently, MEC is partnered with Spinal Cord Injury (SCI) Ontario, Carefor, and the University of Ottawa's Student Academic Success Services (SASS). These organizations provide us a list of people in the community in need of medical equipment and recipients are chosen on the basis of financial need.

Question 5

If I have received equipment from the MEC Foundation and it breaks can I get a replacement?

Accepted Answer

Unfortunately, we cannot provide a warranty on donated equipment. If your equipment does end up breaking or malfunctioning, please contact us and we will place you back on the list of those in need of equipment.

Question 6

Can I request equipment for myself or on behalf of someone I know?

Accepted Answer

Unfortunately, with the current high demand from our community partners and our short supply, we do not accept equipment requests at the moment. You can try to contact our partners on the "Outreach" page to see if they can help you in the meantime.

Question 7

Does distributed eqipment get recollected and redistributed if the recipient no longer needs it?

Accepted Answer

Yes! If your equipment need is temporary, we are happy to recollect it and give it to someone else who may be in need.

Frequently asked questions